Viking - ACD-10

Below are all the different types of Viking. Select the device of your choice, to download the manual

Contents

rmmomL Practice Telecom Solutions for the 21st Century Now Every Call Center and Small Business Can Afford a Fully Featured Call Distributor ACD 10 Automatic Call Distributor April 16 2002 The ACD 10 is a stand alone call distributor that will distribute calls from up to 10 incoming C O PABX lines to up to 6 individual agents Calls will be distributed by either ACD Automatic Call Distributor UCD Uniform Call Distributor hunt group or ring group protocols If an agent is not available the ACD 10 can be programmed to answer calls play an announce ment and place the call on hold for the first available agent Custom ringing indicates to the agent that the call has been answered by the ACD 10 Basic phone system features are also provid ...